Last updated: 25 August 2026

At Spire Court, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, make an enquiry, book a viewing, enquire about membership or otherwise contact us.

1. Who We Are

Spire Court provides residential apartments and associated facilities in Accrington, Lancashire.

For the purposes of UK data protection law, the organisation responsible for your personal information is:

Spire Court
Cannon Street
Accrington
Lancashire
BB5 1NJ

Email: paul@pjackson.co.uk
Telephone: +447966141414

If Spire Court is operated by a limited company or another legal entity, replace “Spire Court” above with the full registered company name and include its registered details where appropriate.

2. Information We Collect

We may collect personal information that you provide directly to us, including your:

• Name
• Email address
• Telephone number
• Details submitted through enquiry or contact forms
• Viewing or appointment requests
• Apartment, gym or facility enquiries
• Communications with us
• Any other information you voluntarily provide

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited and how you interact with the website.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries
• Arrange and manage apartment viewings
• Provide information about Spire Court and its facilities
• Handle gym, pool or other membership enquiries
• Contact you regarding an enquiry you have made
• Provide and improve our website and services
• Maintain the security and functionality of our website
• Meet our legal and regulatory obligations
• Send marketing communications where we have an appropriate lawful basis to do so

We will not sell your personal information to third parties.

4. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

You have given your consent — for example, where you have chosen to receive certain marketing communications.

It is necessary to take steps at your request before entering into a contract or to perform a contract — for example, when dealing with an apartment or membership enquiry.

We have a legitimate interest — for example, responding to enquiries, administering our services and improving our website, where those interests do not override your rights.

We have a legal obligation — where we are required to retain or process information by law.

5. Enquiry and Contact Forms

When you submit an enquiry through our website, we use the information you provide to respond to your request and, where relevant, arrange a viewing or discuss our services with you.

Submitting an enquiry does not automatically mean that you have agreed to receive unrelated marketing communications from us.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve the user experience.

We may also use third-party analytics or marketing services. Where required by law, non-essential cookies will only be used after you have provided your consent.

Further information about the cookies used on this website should be provided through our cookie notice or cookie settings.

7. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our website or provide our services. These may include:

• Website hosting and technology providers
• Email and communication providers
• Property management or administration providers
• Payment providers, where applicable
• Professional advisers
• Analytics providers
• Government, regulatory or law-enforcement authorities where legally required

We only share information where there is an appropriate reason to do so and expect service providers processing information on our behalf to protect it appropriately.

8. How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying any legal, accounting or reporting requirements.

How long information is retained will depend on the nature of the information and our relationship with you.

9. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. International Transfers

Some third-party technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the information receives the level of protection required under applicable UK data protection law.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Ask us to delete your personal information
• Ask us to restrict how your information is used
• Object to certain processing
• Request the transfer of certain information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details provided above.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Information Commissioner’s Office

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

Any updated version will be published on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Spire Court
Cannon Street
Accrington
Lancashire
BB5 1NJ

Email: paul@pjackson.co.uk
Telephone: +447966141414